TRACforce
Enterprise Request Marketplace

Guide every employee need into the right governed workflow.

Give employees a simple catalog experience while TRACforce connects the request to the right reviewers, suppliers, delivery steps, inventory records, expected costs and future support.

One trusted source from the first business need through the final delivered outcome.
Guided by categoryGoverned by policyConnected through completion
Request Marketplace
● Guided request experience
1Define the need
2Pick from catalog
3Review and submit

Browse the request catalog

Choose what you need and TRACforce will build the right workflow.

TRACforce guidance: The selected catalog item automatically controls the questions, reviewers, suppliers, tasks, inventory model, expected cost and future support experience.
Guided Request Workspace

Start with a real request, then let TRACforce build the workflow around it.

The employee gets a simple request experience. TRACforce adds the category logic, reviews, supplier context, tasks, inventory, expense controls and future support behind the scenes.

Employee request

New employee onboarding

Tell us what the employee needs to be ready for productive work.

Draft request 10482
Submitting this request creates the connected workspace, review path, delivery work, inventory plan and future support context.

TRACforce understands the request

CategoryEmployee onboarding
Required teamsIT, HR, Facilities, Security
Supplier involvementHardware and mobile providers
Target outcomeDay one readiness

Review and delivery path created

1Manager confirms needReview
2Finance validates budgetReview
3IT and Security provision accessAction
4Facilities and mobile services prepareAction
5Manager confirms readinessComplete

Connected records prepared

Work8 TRACforce Tasks
Inventory7 planned records
Expense$1,860 monthly
SupportSupport Marketplace ready
Request to Outcome Lifecycle

From “I need something” to a delivered and supportable business outcome.

TRACforce turns employee demand into a repeatable enterprise operating model that remains connected after the request is complete.

01

Select

Choose the category, service, product, supplier or business outcome needed.

02

Guide

Ask category specific questions and capture the complete business intent.

03

Review

Route the correct approval, finance, risk, legal and operational decisions.

04

Source

Engage suppliers, compare options, capture terms and select the solution.

05

Deliver

Task the implementation, manage dependencies and confirm acceptance.

06

Connect

Create inventory, expected costs and the ongoing support relationship.

Business RequestOne connected record
EmployeeNeed • Role • Manager
SupplierQuotes • Contacts • Actions
ContractTerms • Rates • Obligations
DeliveryTasks • Dates • Acceptance
InventoryAsset • Service • Owner
ExpenseCommitment • Invoice • Cost
Connected from the first request

The request becomes the operating history of what the enterprise bought and why.

TRACforce keeps the original business intent connected to every review, supplier decision, delivery task, inventory record and future expense.

01
Start with the business outcomeCapture what the employee needs and what success should look like.
02
Carry the context forwardReviews, quotes, terms, delivery work and decisions stay connected.
03
Preserve the resultInventory, expected expenses and future support inherit the request history.
Why TRACforce Request Marketplace

Submitting a request should start the work, not create another handoff.

The difference is what happens after the employee clicks submit. TRACforce carries the request through decisions, delivery, inventory, expense validation and support.

Generic request form

Captures the ask

The employee submits information, but the operating teams must reconstruct the process in other tools.

1Employee submits form
2Approval email is sent
!Context breaks after approval
?Delivery tracked elsewhere
?Inventory and support disconnected
What the business getsA submitted form and another manual process to manage
Same employee need
Same purchase activity
Procurement intake

Creates the transaction

The request can move toward sourcing and a purchase order, but the operational story often ends there.

1Request enters procurement queue
2Supplier and price are selected
3Purchase order is created
!Delivery ownership moves elsewhere
?Support begins later without request context
What the business getsA transaction record without the full delivery, inventory and support history
Business intentPreserved from the first request
ExecutionOwned through TRACforce Tasks
Operational truthInventory and expense records created
Ongoing supportSupport Marketplace inherits context
Frequently asked questions

Enterprise request management connected to delivery and ongoing operations.

Answers for teams evaluating employee request portals, procurement intake and enterprise workflow platforms.

What is the TRACforce Request Marketplace?

The Request Marketplace is one intelligent front door for employees to request products, services, suppliers, projects, onboarding and business changes across any enterprise expense category.

How is Request Marketplace different from a purchase request form?

A traditional purchase request often ends with approval or purchase order creation. TRACforce continues through sourcing, delivery, inventory creation, expense readiness and ongoing support.

Can employees request both new services and support in TRACforce?

Yes. The Request Marketplace is the front door for obtaining something new. The Support Marketplace is the front door for maintaining and supporting what is already in place.

Can Request Marketplace support non technology categories?

Yes. Organizations can configure request experiences for facilities, real estate, HR, fleet, professional services, utilities, suppliers, finance and custom enterprise categories.

How does TRACforce route reviews?

TRACforce can route requests based on category, spend, location, employee, supplier, risk, contract, timing and other business rules while preserving the full review history.

What happens after the request is completed?

TRACforce can create or update inventory, employee assignments, expected expenses, supplier records and the connected Support Marketplace experience.

Move Work Forward

Move every need forward.

Capture what the business needs, guide the right decisions, connect suppliers and delivery, then carry the request into inventory, support and financial accountability.

Task

Capture what needs to happen and connect it to the source record.

Review

Bring the right owners, approvers and business context into the decision.

Action

Drive the supplier, operational or financial work required to change the outcome.

Complete

Verify what changed, preserve the evidence and update the trusted source.